Data Privacy Policy
Protecting your privacy is important to us at Summit Bridge Pro
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This covers your full name, company name, email, phone, delivery addresses, and any particular requests for your floral needs. Payment details are also collected at checkout, though processing occurs securely through our payment partners.
For corporate clients, we might collect extra business data such as company registration details, preferred delivery times, and budget requirements to tailor our service to your business.
Our site automatically gathers technical details when you visit, including your IP address, browser type, device data, and how you move through the site. We use this to enhance performance and learn how clients discover our services.
How We Use Your Data
We mainly use your personal data to complete flower orders and deliver outstanding customer service, including processing orders, coordinating deliveries, crafting custom arrangements per your specs, and communicating about your service needs.
We also use information to enhance our services and the website experience, helping us identify which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Summit Bridge Pro respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may disclose required information to trusted service partners assisting our operations, including delivery partners, payment processors, and technical service providers. These partners are contractually obligated to safeguard your information and use it solely for the services they render to us.
We may disclose information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We prioritize safeguarding your personal data and deploy suitable technical and organizational measures to protect it. This entails secure data storage, encrypted transmissions, and restricted access to personal information within our organization.
Secure Storage
Personal data is stored in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our services.
Limited Access
Only authorized personnel who require the data to deliver services may access customer information.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You retain important rights over your personal data. Depending on relevant laws, you may access, amend, erase, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention times vary based on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: about three years after last service interaction
- Payment records: around seven years for tax and accounting purposes
- Website analytics data: roughly two years for service improvement analysis
- Marketing communication preferences: until you unsubscribe or about two years of inactivity
Cookies and Site Tracking
We employ cookies and comparable technologies to enhance how you browse and to gain insights into how visitors interact with our site. Cookies allow us to recall your choices and assess site performance.
You can adjust cookie settings in your browser options. Note that turning off some cookies could impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.
External Links
The site might include links to external sites or services. This privacy policy covers only Summit Bridge Pro and this site. We are not accountable for the privacy practices of other websites.
We recommend checking the privacy notices of any third-party sites you access via links on our site.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy occasionally to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
Summit Bridge Pro Privacy Team
51 Floral Street, London
London, United Kingdom WC2E 9LA
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within roughly one week.